Introducing WAAMS 16 May 2018

On 14 May 2018 the Department of Training and Workforce Development Apprenticeship Office released a new training contract record management system, Western Australian Apprenticeship Management System (WAAMS). WAAMS has an online client portal allowing Australian Apprenticeship Support Network providers, registered training organisations, employers, apprentices/trainees and their parent/guardian (if applicable) to access and manage their training contracts online.

Once registered, users can access the WAAMS client portal 24/7 online and can submit training contract changes via the portal, replacing the current requirement of submitting paper forms by email to the Apprenticeship Office. Where possible, change requests submitted via the portal can be instantly approved.

In the WAAMS portal, users can also update their personal or organisational details and download copies of their training contract extract.

For more information about the WAAMS client portal and how to become a registered user, refer to the Frequently Asked Questions fact sheet on the Apprenticeship Office website, dtwd.wa.gov.au/waams. There's also a series of instructional videos available on the Apprenticeship Office website on how to navigate and perform specific actions within the WAAMS portal.

If you have any questions about WAAMS, please contact the Apprenticeship Office on

13 19 54.